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Myntriq Subprocessor List

Last Updated: 19 June 2026

Company: Myntriq Pte Ltd (UEN 202537571M), Singapore

Contact: hello@myntriq.io


Overview

Myntriq uses the following third-party service providers (subprocessors) to deliver MyntriqOS. Each subprocessor has been selected based on its security standards, data handling practices, and its ability to support Myntriq's obligations to customers under Singapore's Personal Data Protection Act 2012 (PDPA) and, where applicable, the EU General Data Protection Regulation (GDPR).

This list is maintained as a live page and is updated when subprocessors are added, removed, or change their data handling arrangements. Customers subscribed to the Data Processing Addendum (DPA) will be notified of material changes to this list with at least 14 days' notice before the change takes effect.


Infrastructure Subprocessors

Google Cloud Platform

FieldDetail
PurposeCloud compute (Cloud Run), secrets management (Secret Manager), container registry (Artifact Registry), and supporting infrastructure
Data categoriesApplication code and container images; encrypted runtime secrets; application logs; system configuration
Processing locationSingapore (`asia-southeast1`)
Parent companyGoogle LLC, United States
DPA availableYes — Google Cloud Data Processing Addendum
Security certificationsISO/IEC 27001, ISO/IEC 27017, ISO/IEC 27018, SOC 1, SOC 2, SOC 3
NotesPrimary compute and infrastructure provider. Customer data at rest is stored in Singapore. Google Cloud does not access customer data except as required to deliver contracted services.

Supabase

FieldDetail
PurposeDatabase (PostgreSQL), authentication, file storage, and row-level security enforcement
Data categoriesCustomer organisation data; user accounts and profiles; conversation history; agent configurations; knowledge base metadata; uploaded document references; audit logs; AI usage metrics
Processing locationSingapore (`ap-southeast-1`)
Parent companySupabase Inc., United States
DPA availableYes — available from Supabase on request
Security certificationsSOC 2 Type II
NotesSupabase is the primary data store for MyntriqOS. Row-level security policies enforce strict tenant isolation — one customer's data cannot be accessed by another. Supabase does not use customer data for any purpose other than providing the database service.

AI Model Subprocessors

OpenAI

FieldDetail
PurposeAI model inference (GPT-4o)
Data categoriesPrompts submitted to GPT-4o agents; conversation messages; knowledge base query text
Processing locationUnited States
Parent companyOpenAI, L.L.C., United States
DPA availableYes — OpenAI Data Processing Addendum
NotesPrompts and responses processed under the OpenAI API enterprise terms. OpenAI does not use API data to train its models. Data is processed in the United States; customers should note this cross-border transfer when processing personal data of Singapore residents or EU/EEA individuals.

Anthropic

FieldDetail
PurposeAI model inference (Claude)
Data categoriesPrompts submitted to Claude agents; conversation messages; knowledge base query text
Processing locationUnited States
Parent companyAnthropic, PBC, United States
DPA availableYes — available from Anthropic on request for API customers
NotesPrompts and responses processed under Anthropic's API terms. Anthropic does not use API data to train its models under commercial API terms. Data is processed in the United States.

OpenRouter

FieldDetail
PurposeAI model inference routing (Llama 3.3 and open-source models)
Data categoriesPrompts submitted to Llama 3.3 and open-source model agents; conversation messages; knowledge base query text
Processing locationUnited States
Parent companyOpenRouter Inc., United States
DPA availableContact OpenRouter directly for DPA terms
NotesMyntriq routes open-source model inference through OpenRouter to access hosted versions of open-source models including Llama 3.3. OpenRouter acts as an inference proxy; the underlying model providers are Meta (Llama) and others. Customers using Llama agents should be aware that prompts pass through OpenRouter before reaching model compute.

Communication Subprocessors

Resend

FieldDetail
PurposeTransactional email delivery (contact form notifications, demo request notifications)
Data categoriesName, email address, company name, and message content submitted through contact and demo request forms on the Myntriq website
Processing locationUnited States
Parent companyResend Inc., United States
DPA availableContact Resend directly for DPA terms
NotesResend is used solely for delivering form submission notifications to Myntriq's internal team. Form data is not stored by Resend beyond standard email delivery logs. Platform (MyntriqOS) notification emails may be added in a future version.

Planned / Conditional Subprocessors

The following subprocessors are listed for planned features that are not yet live in production. They will be activated and this list updated when the associated features are released.

Twilio / Infobip

FieldDetail
PurposeMessaging channel integration (WhatsApp Business, SMS) for agent communication channels
Data categoriesMessage content and sender/recipient identifiers passed through WhatsApp or SMS channels
Processing locationUnited States / EU (depending on service configuration)
StatusPlanned — not yet active in production
NotesTo be activated when messaging channel features are released. This list will be updated with confirmed DPA details at that time.

Changes to This List

Myntriq will update this page when subprocessors are added, removed, or materially change their data handling arrangements.

Customers operating under a signed Data Processing Addendum are entitled to object to the addition of a new subprocessor within 14 days of notice. If a customer objects and Myntriq cannot reasonably accommodate the objection, the customer may terminate the affected services.

To be notified of changes to this list, or to request a copy of a subprocessor's DPA, contact hello@myntriq.io.


*Last updated: 19 June 2026*