Do you train AI models using my data?
No. Myntriq does not use your data to train its own AI models. The commercial AI providers also do not use data submitted through their enterprise APIs to train their models.
Trust Centre
AI that is transparent, auditable, and in your control.
We believe the businesses that adopt AI responsibly will build more durable advantages than those that adopt it carelessly. Everything Myntriq does is designed to make responsible adoption possible for your organisation — not just ours.
Last updated: 23 June 2026
Our commitment to trust
MyntriqOS operates in your business, with your data, on your behalf.
We take that seriously.
This Trust Centre is not a legal notice. It is a resource — for your team, your security reviewers, your procurement function, or the customers who ask how you manage AI. Everything here reflects how we actually operate, not how we aspire to.
Have a question that is not answered here? Email hello@myntriq.io — we respond within two business days.
Common questions
FAQ — Quick Answers
Where is my data stored?
Your primary data — conversations, documents, agent configurations, and business data — is stored in controlled production environments designed for separation, protection, and reliability.
Which AI models does Myntriq support?
MyntriqOS currently supports GPT-4o, Claude Sonnet, and Llama 3.3. Organisation administrators can configure which models are available to their users.
How are AI actions governed?
Every AI agent operates at an autonomy level set by your administrator. The default is that the agent queues actions for approval before executing them. Every action is recorded in the audit log.
How does tenant isolation work?
Tenant separation is enforced so each organisation's users, records, documents, and agent activity remain scoped to that organisation.
Do I need separate AI subscriptions to use MyntriqOS?
No. Access to AI models is included in your MyntriqOS subscription. Myntriq manages the model provider relationships on your behalf.
Our policies and commitments
Policy grid
AI Usage Policy
How MyntriqOS uses AI, oversight controls, customer obligations, and prohibited uses.
Read →Security Overview
Infrastructure security, tenant isolation, encryption, audit logging, and incident response.
Read →MyntriqOS Terms of Service
Subscription terms, acceptable use, intellectual property, liability, and governing law.
Read →MyntriqOS Platform Privacy Policy
How we collect, use, and protect personal data within the MyntriqOS platform.
Read →Data Processing Addendum
The formal data processor agreement for customers under PDPA and GDPR.
Read →Data Retention Policy
How long we retain different categories of data, and how to request deletion.
Read →Subprocessors
The third-party services we use to deliver MyntriqOS.
Read →Cookie Policy
What cookies MyntriqOS uses and how to control them.
Read →Responsible AI Statement
Our values, principles, and practical commitments around building and deploying AI responsibly.
Read →Model Governance Policy
How we select, route, and govern the AI models available through MyntriqOS.
Read →Security and reliability
Built for security and reliability
MyntriqOS is designed around controlled access, tenant separation, governance, auditability, data protection, and reliable operation. The goal is simple: your business should be able to adopt AI with clear controls and a record of what happened.
Authentication
Controlled sign-in, session handling, and access rules help ensure the right people reach the right systems.
Governance
Approval queues, role-based access, and autonomy controls keep AI activity within the boundaries set by the business.
Auditability
Agent activity is logged so decisions, actions, and costs can be reviewed when needed.
Data protection
Customer data is handled with tenant separation, secure storage practices, and controlled processing flows.
Reliability
Production operations are designed around resilient infrastructure practices, monitoring, and controlled change.
Certification posture
Our current certification posture
Myntriq is an early-stage company. We do not currently hold third-party security certifications in our own name. We design our controls around enterprise-grade infrastructure practices and can provide evidence of the controls we operate.
If you are a procurement team with specific certification requirements, contact us — we are happy to provide the evidence of controls we have in place and discuss your timeline.
Questions?
Questions? We are here.
If you have questions about our privacy, security, or data handling practices — or if you need documents for your procurement process — contact us directly.
We respond to trust and security enquiries within two business days.
Email: hello@myntriq.io